Terms and Conditions

Use of Bennellies website:

You may use this website for your personal use only. You may not copy any pictures or product information without prior consent and not for commercial use at any time

Description, pricing and product information:

We have taken care to ensure that all information, pricing and description is up to date and accurate at the time of going online, however there may be variations to the product shown. If anything is unclear please contact us using the information at the bottom of the Terms and Conditions.
All items are inclusive of VAT (apart from baby clothing which is subject to 0% VAT).
The price quoted does not include the delivery charge which will depend on the delivery method you choose on completion of your order.

Product availability:

Any orders placed are subject to availability of stock. Should any items not be available we will contact you within 24 hours to offer a refund, alternative or to place the item on back order for you and let you know when it will be delivered.

Order placement:

We have a right to cancel any order at any time up until dispatch. If you have already paid for the order you will be refunded in full. Also as a consumer you have a right to cancel your order for a refund at any time. All items are sent once payment has cleared, should payment not clear you will be informed by us so you can choose whether to provide an alternative payment (we also accept cheques and postal orders) or to cancel your order.

Payments:

We accept online secure payments via Paypal. You do not need to have an account with Paypal to make a payment for your item. We also accept cheques and postal orders made out to Bennellies.

You may also pay in full or part using gift vouchers with the online code supplied on the voucher. If you have a discount code please feel free to use it on checkout.

Our responsibility to you:

If we are in breach of these Terms and Conditions we will only be responsible for any losses you suffer as a result to the extent that they are a foreseeable consequence to both parties at the relevant time you make an order. Our products are for personal use only and our liability shall in no event include business losses or interruption.
Our liability to you in connection with any order made will not exceed the total priced charged for the items.
This paragraph does not affect or limit our liability resulting from any products being sold that are found to be unsafe or if something we do negligently causes injury or death.

Product usage:

We cannot be held liable for incorrect use of our items, it is the consumers responsibility to ensure the safety of their child at all times when using any product purchased from us and to ensure the instructions provided have been carried out to the full. You should never leave your baby or child unattended and only use our products within the age range specified on the packaging of the product.

General:

You may not transfer your rights under these Terms and Conditions to any other person.
If you breach these Terms and Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation that you breach these Terms and Conditions.

We shall not be held liable for any breach of the Terms and Conditions that are out of our control.
All use of your personal information will be made in accordance with our Privacy Policy.

These Terms and Conditions are subject to English law. We will try to solve and disagreement quickly and efficiently, should you wish to take it further you will need to do so in England, Wales, Scotland or Northern Ireland.

When you register and place an order from us it is assumed you accept these Terms and Conditions. If you do not agree please do not purchase from us.

Customer Service:

Any queries please contact us via email: sales@bennellies.co.uk
Or phone: 0845 5441932
Bennellies registered office: 49a South Gate, Sleaford, Lincolnshire. NG34 7SY